We collect only the information necessary to provide our AI-powered tax assistance service
We never sell your personal information to third parties
Your data is encrypted and stored securely with industry-standard protections
You have the right to access, correct, or delete your personal information at any time
Information you voluntarily provide when using our service:
Information automatically collected when you use our service:
We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.
We use the collected information for the following purposes:
We do NOT sell your personal information
Your privacy is paramount. We never sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information with trusted service providers who help us operate our platform:
Authorize.Net processes payments securely. We do not store full credit card information.
Our infrastructure is hosted on secure cloud servers with enterprise-grade security.
We use analytics to understand how users interact with our platform (anonymized data only).
Dexter AI uses secure APIs to process your questions. Data is encrypted in transit and at rest.
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We implement industry-leading security measures to protect your personal information:
256-bit SSL/TLS encryption for all data transmission and AES-256 encryption for data at rest.
Role-based access controls and multi-factor authentication for all team members.
Quarterly security audits and penetration testing by independent security firms.
SOC 2 compliant hosting with automated backups and disaster recovery plans.
Important: While we implement robust security measures, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.
You have the following rights regarding your personal information:
Request a copy of all personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information (subject to legal retention requirements).
Receive your personal information in a structured, machine-readable format.
Opt-out of marketing communications and non-essential data processing.
Object to processing of your personal information for certain purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
While your account is active, we retain all account data and conversation history to provide continuous service.
After account closure, we retain essential data for 90 days to allow for account recovery, then permanently delete all personal information unless legally required to retain it longer.
We may retain certain information longer if required by law, for tax purposes, or to resolve disputes and enforce our agreements (typically 7 years for financial records).
IRS Tax Answers operates primarily in the United States. If you access our service from outside the U.S., your information may be transferred to, stored, and processed in the United States.
For users in the European Economic Area (EEA), we comply with GDPR requirements:
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Important Disclaimer
IRS Tax Answers is an independent service and is not affiliated with, endorsed by, or connected to the Internal Revenue Service (IRS) or any government agency.
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